Effective Date: July 2024
Introduction
At You Ain't Sht Podcast, we strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we're here to help. This Return and Refund Policy outlines the terms and conditions for returning products and obtaining refunds.
Terms of Return
- Return Period: You have [30] days from the date of purchase to initiate a return.
- Eligible Items: To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
Reasons for Return
We accept returns for the following reasons:
- Damaged Products: If your item arrives damaged or defective, please contact us immediately.
- Wrong Product: If you receive an incorrect item, please notify us as soon as possible.
Process for Return
- Initiate a Return: To start a return, contact our customer service team at returns@youaintsht.com with your order number and reason for the return.
- Return Authorization: Our team will provide you with a Return Authorization Number (RAN) and detailed instructions on how to return your item.
- Packaging: Securely pack the item in its original packaging, including all accessories, manuals, and documentation. Clearly write the Return Authorization Number on the outside of the package.
- Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost or damaged during return shipping.
Process of Refund
- Return Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
- Refund Approval: If your return is approved, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
- Refund Duration: Please allow 7-10 business days for the refund to appear in your account after we have processed it.
Contact Details
If you have any questions or need assistance with a return or refund, please contact our customer service team:
You Ain't Sht Podcast
Email: returns@youaintsht.com
By making a purchase from You Ain't Sht, you acknowledge that you have read and understood this Return and Refund Policy and agree to its terms.